Be on time. On arrival at Lavender you will be asked to complete a short health questionnaire before being guided through the facility. It is advisable to arrive 10 minutes prior to appointment time to facilitate this. Late arrival will result in time in the thermal suite being shortened.

Avoid eating heavily before your visit to the spa.

Lavender is designed to relax you. If at any stage you have any discomfort or would prefer a stronger or lighter treatment please inform your therapist.

Following your visit we strongly advise that you increase your intake of water in order to assist in the release of toxins from the body which occurs naturally after all treatments and hydrotherapy.

Credit card details are required to secure a booking.

Lavender Health Spa and it's environment is restricted to over 16s only.

As a courtesy to all guests cancellations must be made 24 hours in advance. Group cancellations must give 48 hours notice. Failure to do so will result in the full cost of the visit being deducted from your credit card.

The Circle of Friends Experience will incur a 10% gratuity on Sundays.

Circle of Friends is the only package available which guarantees time together for groups of 2 or more. Offers and all other treatments do not guarantee time together for groups of 2 or more.

Management reserves the right to alter the treatment menu and prices at any time.

Gift vouchers are available and valid for 6 months from the date of issue.

Gift vouchers are non refundable non transferable and cannot be exchanged.

Please treat your voucher as you would cash. We accept no responsibility to replace lost or stolen vouchers. Goods and services cannot be taken without possession of the actual voucher.
 
All our treatment times include consultation and aftercare.